The very first time DTS InfoTech visited with me at my office they told me my data backups were not working and proved it to me by showing me the log records on my server. This came as a shock to me because I had just talked with my IT guy a few days before that and he didn’t mention a word about that.
Having good data backups is critical to my business, so I told them I needed to get my data backed up immediately if that was at all possible. They explained what options were available to me, and after deciding what I wanted to do they started backing up my data within minutes using their cloud service. I was impressed because it seemed so fast and easy. My old IT company was not like that. When I would call them, I had to leave a message and then wait for them to call me back.
With DTS InfoTech, those days are over. They’re always available and providing me with almost immediate response. Sometimes it’s better than that, because I’ll come to work in the morning and get a voice mail from them to say that they had fixed a problem I didn’t even know we had. I love their proactive approach!
My only wish is that I could have switched to them sooner. The reason I didn’t is because of my loyalty to the other IT company I was using. Now there are no hiccups and I am very happy with everything. Thank you DTS InfoTech.