Data Backups are safe and secure.

Data Backups are safe and secure

There’s a couple of things that I really like about the service DTS provides. One is their quick response time and the other is their knowledge and expertise. These give me the comfort of being able to sleep at night knowing that DTS has our back.

An example of this is recently I emailed DTS support about an issue we were having with our Internet access and Dan emailed me back immediately with a few things for us to try out. This has been very typical of our experience with DTS.

Peace of mind that our data backups are safe and secure is one of the biggest benefits we’ve received since we hired them. DTS lets me focus on our business rather than IT.

I simply can’t say enough good things about DTS. I have been with DTS since 2008 and our IT has been smooth sailing ever since.

Bob Cronk

Business Manager

Law Offices of Nay & Friedenberg

DTS understands Olson & Jones

OJC logoOur small business needs proficient, honest and sensible service. As a small business cannot be proficient in all areas, we must rely on DTS to provide the best options and solutions.

DTS set-up our first server network 8 years ago (in computer land this is forever). In 2014 the time had come to upgrade and the thought made us panic for fear of the complications and interruptions to our business.  Our leadership staff had different concerns and opinions. DTS provided meetings to educate and relax our many concerns and opinions before we made the big “SWITCH”.

The “SWITCH” included all new systems and a conversion to the cloud services. Although Dan Neuwirth was present in our office for a week our only interruption to business lasted a few hours. The “SWITCH” has been no big deal, and we are happy to be a part of the latest and greatest. From time to time we have had a glitch or two but all hiccups are fixed and handled in a timely manner.

Through the years our company has benefited by having a reliable, trust worthy computer system. Bottom line…….. We can come to work and get work done.

It has been a few months with our new system in place and today Dan came by the office to help me clean-out my computer cabinet. Truly amazing……..Dan was on the ground going through several years of software CD’s, wires and knickknacks that had collected in our computer cabinet.  I was terrified to take on the chore myself not knowing what to keep for our new system or what to get rid of.  Dan took special time to help with every little item and it was so very helpful.

Thank you DTS!

Gwen Rhodes

Office Manager

Olson & Jones Construction, Inc.

IES

IESI love working with DTSInfoTech!! This is a company who does what they say they will do. They are fast, efficient and very thorough! Their technical expertise is amazing and I have full confidence in their ability to keep our system up and running, safe and efficient!!

They assessed our system honestly and offered recommendations that has truly enhanced how we conduct our business. Because of the work they have done, our system is reliable, safe, efficient and so fast . . . it’s unbelievable!!

I find everyone at DTS to be trustworthy, honest and hardworking! I appreciate their communication style, expertise and knowledgeable. I can count on them and I can now rest easy in the matter of IT. I feel like I can finally breathe!!

We welcome DTS to our family and look forward to working with them for many years to come!!

Brenda Shepherd

Customer Service / HR Manager

Indemnity Excess & Surplus Agency, Inc.

Sue Hjort

The very first time DTS InfoTech visited with me at my office they told me my data backups were not working and proved it to me by showing me the log records on my server. This came as a shock to me because I had just talked with my IT guy a few days before that and he didn’t mention a word about that.

Having good data backups is critical to my business, so I told them I needed to get my data backed up immediately if that was at all possible. They explained what options were available to me, and after deciding what I wanted to do they started backing up my data within minutes using their cloud service. I was impressed because it seemed so fast and easy. My old IT company was not like that. When I would call them, I had to leave a message and then wait for them to call me back.

With DTS InfoTech, those days are over. They’re always available and providing me with almost immediate response. Sometimes it’s better than that, because I’ll come to work in the morning and get a voice mail from them to say that they had fixed a problem I didn’t even know we had. I love their proactive approach!

My only wish is that I could have switched to them sooner. The reason I didn’t is because of my loyalty to the other IT company I was using. Now there are no hiccups and I am very happy with everything. Thank you DTS InfoTech.

Sue Hjort
Ohanesian CPA

Adrienne Hutchins

I want to thank you for such a wonderful job you did for our company.  Technician Ben came out promptly as scheduled, and within 45 minutes, he’d given me several recommendations as to how I could immediately implement updates to make our systems work more efficiently.

His knowledge was very impressive, and he was extremely personable and talked in a language that I could understand, (I’m assuming he also speaks ‘computer speak’, but luckily, he talked to me in plain language). I can’t wait to hear Ben’s recommendations for how we can further improve our efficiency, and I’m so happy with the team at DTS Info Tech.  I couldn’t have asked for anything more.

Adrienne Hutchins
Greenberg & Associates Insurance, LLC

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