Network Security

by Wally Moore

on August 8, 2019

in IT Support

Network Security

Network security, as defined by Wikipedia, consists of the policies and practices adopted to prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources.

Network security involves the authorization of access to data in a network, which is controlled by the network administrator.

As an IT Services company, here at DTS InfoTech, we’ve previously posted about four internal areas you must build-up to defend your business against hackers.

Those areas are:

  1. Hardware
  2. Software
  3. Technical Expertise
  4. Training

Statistically, most security breaches occur because of human error, and that’s why we emphasize the mission-critical importance of training all your employees, including yourself. For more information on training, read our post on cybersecurity awareness training.

But training all of your employees, including yourself, is not enough

The other three areas of hardware, software, and technical expertise are just as important to network security for your business to survive the daily onslaught of hackers.

In this post, we’re going to focus on those other three areas in a very practical way that is not very technical at all.

No geek-speak

We find most of the customers we provide IT Services to don’t care how stuff works. They don’t. They want their computers to work, and this has been true for many years. This opinion of computers that work is so common that our moniker at DTS InfoTech over the years became secure computer networks that work.

All that said, let’s talk about how to keep your business safe and secure from hackers using this approach of four areas every business must build-up for a successful defense.

No IT Services company can guarantee you your business will not get hacked. Why?

Human error, not technology, is the culprit in most breaches into computer networks.

You can’t stop human beings from making mistakes like opening an infected email attachment. Hence no guarantees are possible. If someone guarantees “hacker proof” to you, do NOT believe them.

Your very own fire department

Like your local fire department who answers a fire alarm and puts the fire out, an IT Services company is very similar. They too can answer an alarm anytime. Especially when a business is under attack (or has already been breached). And like the fire department, an IT Services company can save your business, providing you’re using and maintaining the right hardware, software, and technical expertise.

When this type of technology is in place, you don’t have to worry about paying a ransom to get your data back if attacked. In this case, you’ll have stored copies of your data that are safe and secure so you can restore your company to normal operations quickly. How quick? In many cases less than one hour. That’s quick!

All that said, let’s talk about how to keep your business safe and secure from hackers using hardware, software, and technical expertise. Again, when you add training to the mix, these four areas will respond just like a fire department and successfully defend your business against a hacker.

So, what do hardware, software, and technical expertise mean?

Network Security is top of mind for just about everyone today. Small business (SMB) owners, thinking sophisticated security solutions require a substantial investment in additional technologies and headcount, often choose poorly and settle for the same basic security offerings — firewall, anti-virus, spam filter.

However, the basic security of a firewall, anti-virus, and spam filter are not enough today

Today, as we stated earlier, most cybersecurity incidents are the result of internal security issues that no firewall or anti-virus could have prevented. It’s that human error thing. We all make mistakes. Everyone on the planet knows this, and hackers depend upon human beings acting like, well, human beings.

LiveWatchIT, from DTS InfoTech, offers high-value network security services for your business

A very affordable and cost-effective monthly service subscription will scan your network and detect security threats and alert all named stakeholders in your business.

LiveWatchIT provides a “double-check” to ensure your hardware, software, anti-virus, and patching are working to discover network misconfigurations.

LiveWatchIT  technology, from DTS InfoTech, uses machine learning to identify anomalous activity, suspicious changes, and threats caused by misconfigurations.

An affordable monthly investment, on the part of the business owner, delivers serious peace-of-mind

How does all this happen?

LiveWatchIT  automatically scans your network searching for internal threats and vulnerabilities that occur behind your firewall. When it detects a potential security breach, LiveWatchIT  generates an alert and delivers details on the specific threats to you and your IT Services company.

Also, LiveWatchIT  automatically generates weekly and monthly summaries of the issues and insider threats it has identified. These recaps create a regularly updated set of reports that describe the potential threats in a way you can easily understand.

The reports also include threats that were detected but not alerted on because at the time you created your network security policies and procedures, you didn’t think it was necessary to be alerted to these threats. But now that you see these threats against your business, you may want to revise the alerts and choose to receive them. As the owner of your business, the alerts you receive are entirely up to you.

Advanced Breach Detection

LiveWatchIT  advanced breach detection technology finds footholds that your anti-virus can’t. It can detect keyloggers, trojans, spyware, unauthorized registry changes, or other malicious activity such as unusual user behaviors.

LiveWatchIT  notifies you, and your IT Services company, through email or direct professional services automation (PSA) integration. The alerts are managed online through a customer portal.

These lingering footholds typically go unnoticed by anti-virus software, as they lie in wait on a client network and postpone their attack until a specified time in the future.

LiveWatchIT  makes it easy for you to do the following good things:

  1. Detect breaches that make it past the firewall and anti-virus
  2. Expose unauthorized logins or attempts to use restricted computers
  3. Identify a new user profile suddenly added to the business owner’s computer
  4. Find an application just installed on a locked-down system
  5. Get alerted to unauthorized wireless connections to the network
  6. Notice if a new user was just granted administrative rights
  7. Detect an unusual midnight login for the first time by a day-time worker
  8. Find sensitive Personal Identifiable Information (PII) stored on computers where it doesn’t belong
  9. Expose hacker footholds along with instructions on how to remove

That’s a lot of good things (nine, but who’s counting?) technical expertise can do for you and your business.

How does all this work?

It works extremely well!

Imagine your computer network professionally maintained nightly to ensure that all of the technology your business uses works every day. A secure computer network is working for you every day. You can access your network (and all the resources you have) anytime you like, from anywhere in the world.

Your computers are scanned for any threats that come against you

When threats are detected, you and your IT Services company are immediately alerted to the problem so technicians can respond quickly. Not fourteen years later, like the like the Capital One data breach, but respond the same day to resolve whatever issue they find.

When someone in your company makes a mistake, like opening an infected email attachment that locks you out of your data, all of your data can be restored quickly, without paying one penny in ransom. How quick? In some cases less than an hour!

You never have to worry if your company is safe. Your company data is safe when you are using and maintaining the right hardware, software, technical expertise, and training your employees.

Is it expensive? No! It’s not expensive, not at all. It will cost less than minimum wage

Consider this. Per hour, you will pay less than minimum wage for an IT Service company, like DTS InfoTech, to provide all the technical expertise you need to keep your business safe. And you will only pay a “one set fee” per month so you can control your IT costs.

You’ll know exactly how much it will cost each month, no surprise invoices for technical labor

A monthly subscription fee that is the same amount every month, no matter how many hours of labor an IT Technician works on your computers. You won’t pay one penny more, even if a technician spends an entire week, forty hours, resolving a technology problem for your business.

It always comes down to money and it should! However.

A stubborn Fact: Monthly IT Services will cost a business less than one minimum wage employee per month. It’s true.

How many minimum wage employees do you employ who:

  1. Manage critical business information systems each month?
  2. Have no benefits, paid days off, and never take a sick day off?
  3. Are trusted advisors, directly improving your life?
  4. Are there to resolve your computer emergencies at 2:00 am on a Sunday?

We’re guessing you don’t have a single minimum wage employee who is responsible for these types of positions at your company. Not one, making minimum wage!

DTS InfoTech can help. Do yourself a favor and at least check it out.

We’re good at Network Security. Seriously, we are. It’s how we make our living.

On the other hand, most small businesses do not have the hardware, software, technical expertise, training, or time to understand all this geek stuff. IT Services is a full-time job.

If you’re still using the Excel Expert as your in-house IT person and this describes you, we can help. But if you don’t believe this stuff, first, you will have to pull your head out of the sand.

Just sayin’.

If you would like more information, please give us a call, we’re always happy to chat, and the call is free!

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Dedicated to your success,

Wally Moore

dts|infotech . . . secure computer networks that work