Just What You Need To Know About Backup And Business Continuity

by Wally Moore

on July 26, 2017

in blog, Business Continuity

Just What You Need To Know About Backup And Business Continuity. This post is just that. Just what you need to know. Nothing more. You won’t have to read through a bunch of technical information that goes on and on, paragraph after paragraph. The steps involved in Business Continuity are simple and straightforward. You have to understand risk. You have to analyze your business. You have to create a strategic plan and finally you have to test your Business Continuity planning to see if it works.

So let’s get started on Risk, by understanding the Risk

• 44% of small businesses have been the victim of a cyber-attack
• 24% of companies say they have experienced a full data disaster
• 70% of small businesses that experience a major data loss go out of business within a year
• The older your equipment, the higher the risk to your business

Data Protection is a Legal Responsibility

• Compliance regulations like HIPAA require backup, recovery, and continuity plans be in place
PCI Compliance and financial data responsibilities are becoming stricter
• Data loss will not be tolerated in future years

So how do we solve this? Let’s Unpack It

• Know your IT infrastructure
• Understand the risks and options
• Purchasing approach
• Verification/Testing

Life Used To Be Easy!

Back in the day; say the late 1990’s computer systems at businesses were simple. You had some desktop computers and a server. Easy. But now, in addition to some desktops and one physical server, most modern companies have virtual servers, Software As A Service Applications (SaaS) running in the cloud, and of course cloud servers. It’s not easy now. In fact, it’s just the opposite; now it’s very complicated.

And this is what makes Business Continuity challenging. Why? Because . . .

Today Your Business Data is Absolutely Everywhere. It’s located on:

• Workstations
• Local servers
• Mobile devices
• Removable drives
• Cloud SaaS applications
• Public clouds

Are you one of those people who say, “I don’t need to backup these files.” You had better think again.

Your Business Data Needs to be Protected
• Files on work end points are more critical than you think
• Don’t introduce human error into such a critical area
• Cheaper to have systems protected than building policy to split data
• Simplicity is your friend here

So that’s your IT infrastructure

Let’s talk about the perfect data storm
• Every employee creates data

• Value and reliance on data is increasing

• Business data is traveling everywhere

Data Loss Protection is not Always Downtime Protection

• Business is done in applications not data
• Your file recovery is a component to business restoration
• Think about uptime and failover
• Employee time is expensive and needs to be in the conversation
• When it comes to protection, file format matters!

Backup is not Business Continuity. Why?

Because backing up your data alone does not provide you with failover and backing up your data alone does not prevent downtime.

And this isn’t the only disaster. A more common disaster that is growing all the time is Ransomware

• $50 to $1,000,000 to unlock your own files if your business is attacked
• 4 hours to 72 hours to pay is all the time attackers allow for you to pay them the ransom
• If you don’t, all your files remain encrypted and when the encryption key is destroyed; your data is gone

So those are your risks and options

What Is The Cost of Disasters? You’re the only one who can put accurate dollar amounts next to these:
• Operations stop
• Lost sales
• Compliance penalties
• Missed deadlines
• Data loss
• Potential litigation
• Permanent damage to reputation

Have a Realistic Budget
• Start with a frame of reference
• Use a downtime calculator (datto.com/rto)

Establish A Recovery Time Objective (RTO).

Another way to state this is how soon do you want to be back in business?
• Or . . . how long can your business be down? How many seconds? Minutes? Hours? Days?
• How much is that going to cost?

Have a Realistic Budget

• Start with a frame of reference
• Use a downtime calculator (datto.com/rto)
• Invest in a solution that can grow with your company
• Virtual system compatibility
• Bandwidth management
• BEWARE OF FINE PRINT from vendors selling you a Business Continuity solution
• Services, recoveries, testing
• Variable cloud billing

So that’s how you should approach purchasing a business continuity solution

Testing, Testing and More Testing
• See results
• Garbage in, garbage out
• Automated testing
• Don’t be afraid to ask questions
• What if I unplug this? This is good question to ask.

Your first Disaster Recovery test usually ranks a 1 out of 10. However, your second DR Test is much, much better

So that’s your verification and testing

Key Takeaways

• Make sure what you installed is capable of continuity
• Local backup and restores
• Cloud backup and restores
• Quickly virtualize your IT infrastructure
• Trusted Service Provider
• Fit the right solution to your business needs
• Test your systems
• Ensure disaster recovery

Business Continuity Is Like A Seatbelt. Seatbelts save lives and Business Continuity planning and preparation saves businesses. Maybe even your business someday. It can happen to you.

Take me back to Disaster Recovery.

So what’s next?

If you would like more information on Data Backup and Disaster Recovery, download your Free Business Advisory Guide Here.

Don’t worry about some sales guy calling you from our office because you downloaded information off our website. No one from our office will call you; I promise. We don’t like sales calls any more than you do! We understand if you’re not ready to do that, and if that’s the case, then just read these posts when they come out. We post on a regular schedule.

If you would like to chat about this, or anything call us at 503.359.1275

Dedicated to your success,

Wally Moore
dts|infotech . . . computer networks that work