In our last post we explained:
Backing Up To The “Cloud”: What It Means And Why EVERY Business Should Have It In Place.
In this post we introduce the first of:
12 Critical Characteristics To Demand From Your Backup Service And IT Company
So what should you look for when choosing a company or service to backup and secure your data offsite? Who can you trust to not only keep your data safe, but also to be there when you need to recover it?
Unfortunately, this is not an easy choice. There are literally hundreds of companies offering backup devices, software and services because they see it as an easy way to make a quick buck. As you would expect, not all service providers are created equal, and you want to make sure you choose a good, reliable vendor or you’ll get burned by hidden fees, unexpected “gotchas,” difficult and slow recovery of your data or by the horrible discovery that your data wasn’t even being backed up properly, leaving you high and dry when you need it most.
Here is the first and one of the most important things we recommend looking for:
- Encrypted, SSAE 16 Type II Certified Data Centers. One of the first things you need to ask your IT person is, “Where will my data be stored?” After all, we are talking about your financial information, client data, and other sensitive information about your company! What you DON’T want is for them to keep your data at a rack in their office that is not designed to be a high-security data center A TRUE data center will be 100% dedicated to hosting data and should have:
- Redundant power sources and generators
- High-level, on-site building security
- Redundant Internet access
- SSAE 16 Type II certification, which has replaced the older SAS 70 as of June 2011
Statement on Standards for Attestation Engagements (SSAE) No. 16 Type II is one of the most stringent auditing standards for service companies. SSAE, an internationally recognized standard developed by the American Institute of Certified Public Accountants (AICPA), effectively replaces SAS 70 as the authoritative guidance for reporting on service organizations – and is the recognized mark of IT service quality. The SSAE 16 Type II certification designates reliable and secure operating environments with the proper controls for conducting high-availability data center operations.
In our next post we’ll continue talking about: 12 Critical Characteristics To Demand From Your Backup Service And IT Company
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